For Residents

Tools, tips, and info to help you feel at home.

Renting a property should feel simple — not stressful. We've compiled helpful resources to guide you through every stage of your lease.

Quick links for residents

Submit a Maintenance Request

Get help fast through the Resident Portal or by calling 330.600.4556 ext. 1.

How to Pay Rent

Pay online through the portal, by bank deposit at First Commonwealth Bank, or in person at our office.

Lease Questions

Reach out to our office for clarification or copies of your lease documents.

Give Notice to Vacate

Submit a written 30-day notice to avoid extra fees. See our Move-Out page for the full checklist.

Move-Out Guidelines

Tips for cleaning and preparing the property to get your deposit back.

Pet Policies

What's allowed, how to register, and what fees may apply.

Lease Renewals

Know your options and avoid going month-to-month by accident.

Emergency Contact

Who to call after hours or in case of an urgent issue: 330.600.4556 ext. 1.

For current residents: making your stay comfortable.

As a current resident, we provide a complete set of tools and resources to make your stay as convenient as possible:

  • Resident Portal — access your account to manage payments, view lease information, and more
  • Pay Online — secure and convenient online rent payment through the portal
  • Maintenance Request — easily submit requests through the portal or by calling 330.600.4556 ext. 1 (24/7 live operator)
  • Tenant Financial Hardship Application — if you're experiencing unexpected financial difficulties, contact us about potential assistance

Being a renter doesn't mean you're on your own. Our team is ready to help with maintenance, lease questions, and anything else that comes up during your time with us. You're genuinely cared about and appreciated by every person on our team.

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